Spclst , Voice Engineering

Mdcrecruiting

Hyderabad, India
Hybrid
Genesys cloud cx
Cisco voice environments
Microsoft teams phone

Skills & Requirements

Must-have

  • Genesys Cloud CX
  • Cisco voice environments
  • Microsoft Teams Phone
  • SIP trunks
  • Voice quality troubleshooting
  • Cloud and on-prem voice platforms
  • Incident management

Nice-to-have

  • Genesys Cloud or Cisco certifications
  • Microsoft Teams Phone experience
  • APAC region experience

Key Requirements

  • Hands-on experience with Genesys Cloud CX
  • Strong experience in Cisco voice environments
  • Experience with Microsoft Teams Phone
  • Understanding of SIP, RTP, SRTP
  • 24x7 or follow-the-sun support model experience

Work Rights

Not specified

Tailored Resume

Cover Letter