Continuous Improvement Associate

Rbsfuel

Customer journey management strategy
Analysing data and information
Identify actions for customer experience
You’ll be helping us deliver our customer journey management strategy across the bank

Job Summary

  • You’ll be helping us deliver our customer journey management strategy across the bank.
  • By supporting journey managers, you’ll uncover opportunities that will deliver benefits for us but most importantly, our customers.
  • As a Continuous Improvement Associate, you’ll be supporting the design and delivery of projects that underpin the success of the customer experience.

Matching Summary

You’ll be helping us deliver our customer journey management strategy across the bank.

Skills & Requirements

Must-have

  • customer journey management strategy
  • analysing data and information
  • identify actions for customer experience
  • commercial banking experience
  • strong stakeholder management skills
  • excellent verbal and written communication
  • ability to manage tasks simultaneously
  • proficiency with Microsoft Office

Nice-to-have

  • collaboration with colleagues
  • analytical skills
  • produce insight that drives business forward

Key Requirements

  • experience of commercial banking
  • strong stakeholder management skills
  • excellent verbal and written communication skills
  • ability to manage tasks simultaneously
  • ability to collaborate with colleagues
  • strong analytical skills
  • proficiency with Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter