Lobby Manager

Jones Lang Lasalle Ip Inc

Hyderabad, TS, India
Customer service management
Complaint resolution within tat
Helpdesk monitoring
You will be JLL’s front liner at the site for anticipating guest needs and resolving all customer related concerns

Job Summary

  • You will be JLL’s front liner at the site for anticipating guest needs and resolving all customer related concerns.
  • At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.
  • We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Matching Summary

You will be JLL’s front liner at the site for anticipating guest needs and resolving all customer related concerns.

Skills & Requirements

Must-have

  • Customer service management
  • Complaint resolution within TAT
  • Helpdesk monitoring
  • Shift flexibility including weekends
  • Basic MS Office proficiency

Nice-to-have

  • Analytical and problem-solving skills
  • Event and CSR activity management
  • Coordination with multiple departments
  • Good communication and speech clarity

Key Requirements

  • Minimum 3 years hotel lobby management experience
  • Relevant education in hospitality preferred
  • Fluency in English
  • Willingness to work flexible shifts
  • Basic computer and mobile application knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter