Banamex Volante Sr Distrito San Pedro

Publix Serving (Civica)

San Pedro Garza Garcia, Nuevo Leon, Mexico
On-site
Customer inquiry management
Client portfolio development
Issue reporting and updates
The position of Customer Service Representative at Publix Serving (Civica) in San Pedro Garza Garcia, Nuevo Leon, Mexico, involves assisting customers with inquiries and providing solutions while maintaining compliance with departmental standards. The ideal candidate should have 2-4 years of relevant experience, strong communication skills, and a focus on customer relationship development

Job Summary

  • Assist with customer-related activities and provide solutions through coordination with the Customer Service team to resolve external customer issues and provide ongoing customer support.
  • Develop and maintain a client portfolio through periodic calls and in-person interaction, and provide clients with inquiry and transaction activity scorecards.
  • Ensure compliance with all departmental standards and maintain the control environment while evaluating risk in business decisions.

Matching Summary

Match Score: 75

The position of Customer Service Representative at Publix Serving (Civica) in San Pedro Garza Garcia, Nuevo Leon, Mexico, involves assisting customers with inquiries and providing solutions while maintaining compliance with departmental standards. The ideal candidate should have 2-4 years of relevant experience, strong communication skills, and a focus on customer relationship development.

Skills & Requirements

Must-have

  • Customer inquiry management
  • Client portfolio development
  • Issue reporting and updates
  • Regulatory and market knowledge

Nice-to-have

  • Proactive client interaction
  • Self-service tool promotion
  • Ethical judgment in business

Key Requirements

  • 2-4 years of relevant experience
  • Customer service or finance experience
  • Proficiency in Microsoft Office
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

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