The Senior Application Support Analyst will ensure the stability, high availability, and optimal performance of critical enterprise Wealth applications
Job Summary
The Senior Application Support Analyst will ensure the stability, high availability, and optimal performance of critical enterprise Wealth applications.
The role involves leading incident resolution, driving stability initiatives, and managing change processes within a global enterprise context.
Citi offers a career with opportunities for growth, community impact, and a diverse and inclusive work environment.
Matching Summary
The Senior Application Support Analyst will ensure the stability, high availability, and optimal performance of critical enterprise Wealth applications.
Skills & Requirements
Must-have
Application support in global enterprise
Incident and problem management
Application stability and high availability
Wealth applications support
Technical proficiency with OpenShift and WebSphere
Service monitoring and automation
Nice-to-have
Collaborative cross-functional teamwork
Excellent written and verbal communication
Root cause analysis expertise
Experience with Microservices and Gemfire
Knowledge of IT Service Management tools
Key Requirements
Proven experience in production or application support
Experience in incident, problem, and change management