PDS Global Digital Account Maintenance Product Manager - SVP
Citigroup
New York, New York, United States
Hybrid
10+ years of product management experience
Digital banking or payments domain expertise
Kyc and aml regulatory compliance knowledge
This role drives the multi-year product strategy for Digital Account Maintenance and Offboarding capabilities across Citi's global institutional client base
Job Summary
This role drives the multi-year product strategy for Digital Account Maintenance and Offboarding capabilities across Citi's global institutional client base.
The successful candidate will utilize data analytics and design thinking to eliminate manual touchpoints and enhance the end-to-end client onboarding experience.
You will partner with senior business leaders and technology teams to define solutions that incorporate complex regulatory requirements like KYC and AML.
Matching Summary
This role drives the multi-year product strategy for Digital Account Maintenance and Offboarding capabilities across Citi's global institutional client base.
Skills & Requirements
Must-have
10+ years of product management experience
Digital banking or payments domain expertise
KYC and AML regulatory compliance knowledge
Cross-functional stakeholder management
Agile EPIC and User Story decomposition
Client journey design and data analytics
P&L management and financial acumen
Nice-to-have
Experience with emerging AI technologies
Design thinking methodology application
Global market trend analysis skills
Senior level negotiation and diplomacy
Change agent and innovation leadership
Voice of client survey implementation
Key Requirements
Bachelor's degree required; Master's preferred
10+ years of relevant professional experience
5+ years in digital banking or payments space
Proven track record managing large complex businesses
Working knowledge of institutional banking compliance frameworks