Sr. Research Associate, Strategic Engagement & Solutions Management

athenahealth

Not specified; not specified; benefits include hea...
Custom sql query development
In-depth data analysis
Root cause analysis
The role is pivotal in identifying, analyzing, and resolving complex issues that impact customer experience and organizational success within a thriving healthcare ecosystem

Job Summary

  • The role is pivotal in identifying, analyzing, and resolving complex issues that impact customer experience and organizational success within a thriving healthcare ecosystem.
  • Candidates will design and maintain custom SQL queries to extract, transform, and analyze data from multiple sources to inform engagement strategies.
  • The company offers a flexible work environment with benefits including commuter support, tuition assistance, and an inclusive culture built on shared values.

Matching Summary

The role is pivotal in identifying, analyzing, and resolving complex issues that impact customer experience and organizational success within a thriving healthcare ecosystem.

Salary

Not specified; Not specified; Benefits include health, financial perks, commuter support, and tuition assistance

Skills & Requirements

Must-have

  • Custom SQL query development
  • In-depth data analysis
  • Root cause analysis
  • Cross-functional collaboration
  • Actionable insight generation

Nice-to-have

  • Continuous improvement mindset
  • Strong written communication skills
  • Proactive problem-solving abilities
  • Process optimization expertise

Key Requirements

  • Bachelor's degree or equivalent experience
  • Proficiency in writing and optimizing custom SQL queries
  • Experience conducting root cause analysis

Work Rights

Not specified

Tailored Resume

Cover Letter