Base: not specified; bonus/equity: equity included...
On-site
Ai agent development and deployment
Integration with external systems
Python and golang programming
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center through AI and human intelligence
Job Summary
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center through AI and human intelligence.
As an AI Agent Engineer, you will develop intelligent AI agents, integrate them with external systems, and work closely with customers and internal teams to ensure successful deployments and continuous improvement.
Compensation includes a base salary, equity, and various benefits, with actual salary based on experience, skillset, and location.
Matching Summary
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center through AI and human intelligence.
Salary
Base: Not specified; Bonus/Equity: Equity included; Benefits: Various benefits included
Skills & Requirements
Must-have
AI agent development and deployment
Integration with external systems
Python and Golang programming
Cloud platforms and DevOps practices
Large Language Models (LLMs) expertise
Prompt engineering techniques
Performance optimization in enterprise environments
Nice-to-have
Cross-functional collaboration
Customer engagement and communication
Data-driven decision making
Project coordination and management
Technical advisory and guidance
Key Requirements
Bachelor’s or Master’s degree in Computer Science or related field
3+ years software development or AI/ML engineering experience
Experience with AI agent frameworks and retrieval-augmented generation
Hands-on experience with cloud platforms (AWS, GCP, Azure)
Experience integrating systems via APIs and data pipelines
Excellent communication and project management skills