Customer Service Specialist – Aftercare

Bonneville Bank

Perth, Australia
Onsite
Post settlement tasks
Registration of security documents
Management of paper security packets
You will be responsible for post settlement tasks relating to commercial loans including registration of security documents, management of paper security packets and performing many other post settlement duties

Job Summary

  • You will be responsible for post settlement tasks relating to commercial loans including registration of security documents, management of paper security packets and performing many other post settlement duties.
  • You will also be responsible for supporting and collaborating with internal and external stakeholders with enquiries relating to our Commercial business customers, meeting our operational objectives and deadlines, whilst maintaining strong customer communication to ensure our customers receive a high quality and timely service.
  • CommBank is committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve.

Matching Summary

You will be responsible for post settlement tasks relating to commercial loans including registration of security documents, management of paper security packets and performing many other post settlement duties.

Skills & Requirements

Must-have

  • post settlement tasks
  • registration of security documents
  • management of paper security packets
  • high attention to detail
  • high-volume environment
  • internal and external customer service
  • risk management

Nice-to-have

  • continuous improvement mindset
  • team oriented outlook
  • collaboration
  • skill and talent development

Key Requirements

  • experience in commercial, business banking or retail operations lending processes
  • demonstrated experience working within a fast-paced and high-volume environment
  • high attention to detail and accuracy
  • strong work ethic

Work Rights

Not specified

Tailored Resume

Cover Letter