Part Time - Food Service - Customer Service Team Lead
Penn State
Altoona, Pennsylvania, US
On-site
Leadership and direction
Train, coach, lead, and direct
Open and close operation
Penn State is seeking a Part-Time Customer Service Team Lead for the Food Service department in Altoona, Pennsylvania. The role involves supervising customer service staff, training, addressing customer complaints, and ensuring operational efficiency primarily during evening and weekend hours
Job Summary
Provide leadership and direction to operational support personnel such as customer service representatives, cashiers and food service and production workers.
The hours for this opening will be primarily evening and weekend hours, 20 to 24 hours per week.
Employment with the University will require successful completion of background check(s) in accordance with University policies.
Matching Summary
Match Score: 85
Penn State is seeking a Part-Time Customer Service Team Lead for the Food Service department in Altoona, Pennsylvania. The role involves supervising customer service staff, training, addressing customer complaints, and ensuring operational efficiency primarily during evening and weekend hours.
Skills & Requirements
Must-have
Leadership and direction
Train, coach, lead, and direct
Open and close operation
Handle complex customer issues
Communicate and enforce dress standards
Nice-to-have
Promote products/services
Maintain departmental manuals
Key Requirements
Internal application process for current Penn State employees
Student application process for current Penn State students
External application process for non-Penn State employees