Telstra is seeking a Network Technical - Operative to provide technical services and support for their network infrastructure. The role emphasizes incident management, customer service, and collaboration within a diverse and inclusive workplace
Job Summary
As a Network Technical - Operative, you will assist in the delivery and the provision of technical services, solutions and support to the networks, infrastructure, applications, products and services supplied and operated by Telstra.
Key Responsibilities include providing Operational Support to detect and resolve incidents across Telstra and Customer Networks, and performing or participating in complex, specialised technical investigations.
Telstra offers a career that grows with you, working with a team powered by human connection that prioritises wellbeing and choice, with benefits like performance-related pay and learning programs.
Matching Summary
Match Score: 85
Telstra is seeking a Network Technical - Operative to provide technical services and support for their network infrastructure. The role emphasizes incident management, customer service, and collaboration within a diverse and inclusive workplace.
Skills & Requirements
Must-have
Operational Support
Technical Investigations
Customer Service
Service Restoration
Network Components Understanding
Nice-to-have
Critical thinking
Problem-solving skills
Incident management experience
Sustainability focus
Inclusive community
Key Requirements
Demonstrable problem-solving skills
High level of Customer service
Incident management experience
Understanding of Communications Network Components