Pharmacy Technician (hybrid Schedule)

Shieldshealthsolutions

Phoenix, AZ, United States
On-site
Handle inbound pharmacy calls
Process medication refills
Resolve patient inquiries
As a Patient Engagement Specialist, you’ll be the voice of support for patients navigating their medication needs

Job Summary

  • As a Patient Engagement Specialist, you’ll be the voice of support for patients navigating their medication needs.
  • You’ll handle inbound pharmacy calls, make outbound refill reminders, and guide patients through the refill process with professionalism and empathy.
  • Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

Matching Summary

As a Patient Engagement Specialist, you’ll be the voice of support for patients navigating their medication needs.

Skills & Requirements

Must-have

  • Handle inbound pharmacy calls
  • Process medication refills
  • Resolve patient inquiries
  • Collaborate with pharmacists

Nice-to-have

  • Process improvement initiatives
  • Seamless patient experience

Key Requirements

  • 2+ years pharmacy technician experience
  • State registered Pharmacy Technician
  • National certification (CPhT or equivalent)
  • Willingness to obtain LA or TX licenses

Work Rights

Not specified

Tailored Resume

Cover Letter