Clean Harbors India serves as the Global Capability Center providing cutting-edge IT solutions and production support across platforms
Job Summary
Clean Harbors India serves as the Global Capability Center providing cutting-edge IT solutions and production support across platforms.
The Customer Success Associate will be the primary point of contact for customers, managing inbound calls and assisting with payments, scheduling, queries, and cross-selling products.
The role offers significant career advancement opportunities within a company that operates across North America with a dedicated workforce of 18,000 employees.
Matching Summary
Clean Harbors India serves as the Global Capability Center providing cutting-edge IT solutions and production support across platforms.
Skills & Requirements
Must-have
B2B & B2C inbound sales experience
Customer support via phone and email/chat
Payment processing and billing queries
Scheduling services
First call resolution focus
English communication skills (Neutral)
Objection handling skills
Nice-to-have
Relationship building skills
Growth mindset and change agility
Team player in changing environment
Tactful communication
High integrity and work ethic
Knowledge of waste management and environmental science