U.S. Bank is committed to advancing Wealth, Commercial and Institutional Banking through a customer-first approach leveraging advanced analytics, AI, and customer-centric research
Job Summary
U.S. Bank is committed to advancing Wealth, Commercial and Institutional Banking through a customer-first approach leveraging advanced analytics, AI, and customer-centric research.
This senior leader role provides enterprise-level oversight for insights, analytics, CX, and research functions to drive growth, influence strategy, and improve customer engagement.
The company offers comprehensive benefits including healthcare, retirement plans, paid leave, and supports diversity and inclusion with equal opportunity employment.
Matching Summary
U.S. Bank is committed to advancing Wealth, Commercial and Institutional Banking through a customer-first approach leveraging advanced analytics, AI, and customer-centric research.
Salary
Base: $214,795.00 - $252,700.00; Bonus/Equity: Not specified; Benefits: Comprehensive healthcare, retirement plans, paid vacation, and more
Skills & Requirements
Must-have
advanced analytics and predictive modeling
customer experience (CX) strategy
data-driven insights and executive reporting
AI/ML model development and deployment
collaboration with Product and Marketing teams
analytics tools such as SAS, SQL, Python, R
Nice-to-have
leadership and team development
strategic planning and transformation
vendor and agency management
experience with CX platforms
knowledge of marketing technology ecosystem
Key Requirements
15+ years experience in analytics or CX leadership
Master’s degree preferred in quantitative discipline
expertise in Wealth, Commercial and Institutional banking
proficiency with analytics and visualization platforms