Fraud Specialist - Wfh Eligible

Fidelity National Information Services

Base: $15ph; bonus/equity: not specified; benefits...
High school diploma or equivalent
24/7 shift availability including nights and weekends
Hardwired ethernet internet connection required
The role involves investigating potential credit card fraud cases by analyzing account history and contacting customers and merchants for additional information

Job Summary

  • The role involves investigating potential credit card fraud cases by analyzing account history and contacting customers and merchants for additional information.
  • Candidates must be available for all work shifts including days, nights, and weekends as this is a 24/7 call center position.
  • FIS offers opportunities to make an impact in fintech along with personal and professional learning resources in an inclusive work environment.

Matching Summary

The role involves investigating potential credit card fraud cases by analyzing account history and contacting customers and merchants for additional information.

Salary

Base: $15/hour; Bonus/Equity: Not specified; Benefits: Competitive salary and benefits package

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • 24/7 shift availability including nights and weekends
  • Hardwired ethernet internet connection required
  • On-camera presence during training sessions
  • Ability to handle 25+ inquiries per hour

Nice-to-have

  • Interest in fintech innovation
  • Diversity and inclusivity mindset
  • Willingness to learn analytic techniques
  • Team collaboration skills

Key Requirements

  • High School Diploma or Equivalent
  • US work authorization (implied by EEOC statement)
  • Availability for rotating 24/7 shifts

Work Rights

Not specified

Tailored Resume

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