Customer Service Officer (Food Manufacturing) - North - WCDT

WECRUIT PTE. LTD.

Singapore, Singapore
Process customer orders accurately
Respond to inquiries via phone email chat
Collaborate with sales and logistics teams
The role involves processing customer orders accurately using designated systems while responding promptly to inquiries

Job Summary

  • The role involves processing customer orders accurately using designated systems while responding promptly to inquiries.
  • Candidates will collaborate closely with sales and logistics teams to ensure timely order fulfillment and resolve discrepancies.
  • The position requires maintaining accurate records of all customer interactions and transactions to support continuous process improvement.

Matching Summary

Match Score: 75

The role involves processing customer orders accurately using designated systems while responding promptly to inquiries.

Skills & Requirements

Must-have

  • Process customer orders accurately
  • Respond to inquiries via phone email chat
  • Collaborate with sales and logistics teams
  • Maintain accurate records of interactions
  • Resolve customer complaints professionally

Nice-to-have

  • Proactive attitude for exceptional service
  • Continuous improvement of procedures
  • Provide insights to management
  • Excellent verbal and written communication
  • Ability to multitask in fast pace

Key Requirements

  • Minimum GCE N or O Levels
  • Experience in food service or hospitality industry
  • Proficiency in order processing software

Work Rights

Not specified

Tailored Resume

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