Concierge Manager

JLL

Rosemont, IL, United States
$23.00 ph; not specified; not specified
On-site
Guest service excellence
Team leadership and training
Relationship building with stakeholders
JLL is seeking a Concierge Manager for their Rosemont, IL location, responsible for leading a concierge team in a high-profile retail environment to ensure exceptional guest service and operational excellence. The ideal candidate should have extensive experience in hospitality or retail management, with strong leadership skills and a commitment to outstanding guest experiences

Job Summary

  • The Concierge Manager is responsible for leading and overseeing the day-to-day operations of the Concierge Team within a high-profile retail environment.
  • This individual will ensure exceptional guest service, implement and uphold communication standards, and cultivate strong relationships with property management, retailers, and key stakeholders.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Matching Summary

Match Score: 85

JLL is seeking a Concierge Manager for their Rosemont, IL location, responsible for leading a concierge team in a high-profile retail environment to ensure exceptional guest service and operational excellence. The ideal candidate should have extensive experience in hospitality or retail management, with strong leadership skills and a commitment to outstanding guest experiences.

Salary

$23.00 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Guest service excellence
  • Team leadership and training
  • Relationship building with stakeholders
  • Property and company initiatives
  • Local outreach efforts

Nice-to-have

  • Dynamic and service-oriented leader
  • Results-driven mindset
  • Commitment to hospitality excellence
  • Genuine passion for guest satisfaction

Key Requirements

  • 3–5 years of progressive experience
  • Previous supervisory experience preferred
  • Bachelor’s Degree or equivalent experience
  • Proficient in Microsoft Office Suite
  • Knowledge of the local market

Work Rights

Not specified

Tailored Resume

Cover Letter