Customer Service Representative - Patient Registration

R1 RCM Inc.

North Vernon, IN, United States
Base: $15.91 - $20.66 ph; bonus/equity: not specif...
Answering phones
Working on computers
Collecting information accurately
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
  • While the data you collect may be predictable, the people you’ll get it from aren’t.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $15.91 - $20.66 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • answering phones
  • working on computers
  • collecting information accurately
  • listening with compassion
  • typing and answering phones
  • working across multiple screens

Nice-to-have

  • quick study with technology
  • addressing fears and concerns
  • building rapport in real time
  • expect the unexpected
  • opportunity to constantly learn

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter