Retail Team Leader (Shoe & Apparel / West) [EL]

WECRUIT PTE. LTD.

Singapore
Lead and motivate sales associates
Manage escalated customer issues
Ensure consistent service quality
This supervisory role involves leading and motivating sales associates to deliver excellent customer experiences on the sales floor

Job Summary

  • This supervisory role involves leading and motivating sales associates to deliver excellent customer experiences on the sales floor.
  • The successful candidate will support the team in improving selling skills while achieving sales targets and KPIs.
  • Responsibilities include managing escalated customer issues, maintaining brand merchandising standards, and staying updated on current market trends.

Matching Summary

Match Score: 75

This supervisory role involves leading and motivating sales associates to deliver excellent customer experiences on the sales floor.

Skills & Requirements

Must-have

  • Lead and motivate sales associates
  • Manage escalated customer issues
  • Ensure consistent service quality
  • Maintain product knowledge
  • Follow operational procedures

Nice-to-have

  • Strong knowledge of market trends
  • Professionalism and respect
  • Brand positioning awareness
  • Effective resolution skills

Key Requirements

  • Supervisory experience required
  • Sales target achievement capability
  • Customer issue resolution skills

Work Rights

Not specified

Tailored Resume

Cover Letter