Lab Concierge

Thermo Fisher Scientific

San Francisco, United States
$28.77ph; not specified; not specified
On-site
Customer service excellence
Equipment maintenance records
Vendor escorting
This position is passionate about service delivery excellence within Unity Lab Services, focusing on customer service, vendor escorting, managing equipment maintenance records, and routine lab walkthroughs

Job Summary

  • This position is passionate about service delivery excellence within Unity Lab Services, focusing on customer service, vendor escorting, managing equipment maintenance records, and routine lab walkthroughs.
  • Key responsibilities include operating within a CMMS, coordinating equipment scheduling, handling equipment inventory, generating client reports, and providing extensive customer service.
  • The role offers comprehensive benefits including healthcare, paid holidays, tuition reimbursement, and a competitive 401(k) plan, supporting a mission to enable customers to make the world healthier, cleaner and safer.

Matching Summary

This position is passionate about service delivery excellence within Unity Lab Services, focusing on customer service, vendor escorting, managing equipment maintenance records, and routine lab walkthroughs.

Salary

$28.77/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service excellence
  • Equipment maintenance records
  • Vendor escorting
  • Computerized Maintenance Management System (CMMS)
  • Good Documentation Practices (GDP)

Nice-to-have

  • Proactive approach in duties
  • Identify process inefficiencies
  • Promotes team environment

Key Requirements

  • High school diploma or equivalent
  • 2+ years of proven experience
  • GXP experience preferred
  • Ability to present and articulate points
  • Ability to establish and champion positive customer relationships

Work Rights

Not specified

Tailored Resume

Cover Letter