Customer Service Representative

GPC Tools & Equipment Sydney

Greensboro, NC, United States
Customer order fulfillment
Manage incoming customer calls
Negotiate sale and purchase price
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • This role involves responding to basic customer inquiries, providing quotes, handling order entry, and placing customer orders via various methods.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • customer order fulfillment
  • manage incoming customer calls
  • negotiate sale and purchase price
  • source products from inventory
  • determine cost effective shipping

Nice-to-have

  • build customer relationships
  • drive process improvements
  • relate to the customer

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills
  • Product knowledge preferred

Work Rights

Not specified

Tailored Resume

Cover Letter