Customer Service Consultant

Caliber Public Safety

Charlotte, NC, USA
Industry compyrable pyy; pyid weekly + eligible fo...
Greeting customers in person or phone
Determining customer needs
Providing guidance and assistance
The Customer Service Consultant will perform all-purpose duties including greeting customers, determining their needs, and providing guidance and assistance

Job Summary

  • The Customer Service Consultant will perform all-purpose duties including greeting customers, determining their needs, and providing guidance and assistance.
  • Responsibilities include assisting Collision Estimators with vehicle drop-offs, mapping, photographing, arranging transportation, preparing paperwork, and performing customer deliveries.
  • Benefits include medical, dental, vision from day one, industry comparable pay, paid vacation and holidays, and career growth opportunities within the company.

Matching Summary

The Customer Service Consultant will perform all-purpose duties including greeting customers, determining their needs, and providing guidance and assistance.

Salary

Industry Comparable Pay; Paid weekly and eligible for overtime; Benefits from day one

Skills & Requirements

Must-have

  • greeting customers in person or phone
  • determining customer needs
  • providing guidance and assistance
  • assisting Collision Estimators
  • handling vehicle drop-offs
  • preparing customer paperwork
  • performing active customer deliveries
  • communicating with internal and external customers

Nice-to-have

  • sales experience a plus
  • passion for learning collision industry
  • personable friendly world class customer service

Key Requirements

  • 2+ years customer facing experience
  • valid driver's license
  • eligible for company insurance coverage
  • ability to lift over 50 lbs
  • understand written and verbal instructions
  • prioritize competing tasks
  • adapt to fast-paced environment
  • eligible to work in the U.S. with no restrictions

Work Rights

Must be eligible to work in the U.S. with no restrictions

Tailored Resume

Cover Letter