Patient Services Representative

Medtronic UK

Netherlands
Base: 35,680.00 eur - 53,520.00 eur; bonus/equity:...
Fully remote
Excellent phone communication skills in english
Fluency in finnish language required
Knowledge of ms office applications
The role involves providing non-clinical support and education to patients using cardiac implanted devices and remote monitoring solutions

Job Summary

  • The role involves providing non-clinical support and education to patients using cardiac implanted devices and remote monitoring solutions.
  • Medtronic emphasizes a culture where work results in good quality care rather than simply reaching a specific number of calls per day.
  • Employees receive competitive compensation including a short-term incentive plan called the Medtronic Incentive Plan along with flexible benefits.

Matching Summary

The role involves providing non-clinical support and education to patients using cardiac implanted devices and remote monitoring solutions.

Salary

Base: 35,680.00 EUR - 53,520.00 EUR; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Flexible Benefits Package included

Skills & Requirements

Must-have

  • Excellent phone communication skills in English
  • Fluency in Finnish language required
  • Knowledge of MS Office applications
  • Ability to log call data per regulations
  • Empathic people skills with patience

Nice-to-have

  • Experience in contact center or technical support
  • Background in patient support services
  • Culturally sensitive attitude
  • Quick learning ability for new technologies
  • Diverse team background experience

Key Requirements

  • Fluency in English and Finnish
  • Preferably Dutch language skills
  • No specific degree mentioned but tech savviness required

Work Rights

Not specified

Tailored Resume

Cover Letter