Home Lending Specialist

Fifth Third Bank

Cincinnati, OH, United States
Base: incentive-based; bonus/equity: incentive-bas...
Answering mortgage loan inquiries
Cross sell additional bank products
Processing customer applications
Responds to advanced customer needs, via telephone or email, focusing on answering inquiries for new mortgage loans

Job Summary

  • Responds to advanced customer needs, via telephone or email, focusing on answering inquiries for new mortgage loans.
  • Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.
  • Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Matching Summary

Responds to advanced customer needs, via telephone or email, focusing on answering inquiries for new mortgage loans.

Salary

Base: Incentive-based; Bonus/Equity: Incentive-based; Benefits: Comprehensive

Skills & Requirements

Must-have

  • answering mortgage loan inquiries
  • cross sell additional bank products
  • processing customer applications
  • facilitating account approval process

Nice-to-have

  • openly exchanging ideas and opinions
  • personally following policies and procedures
  • driving a positive customer experience
  • engaged and inclusive culture

Key Requirements

  • 1-2 years mortgage loan experience
  • S.A.F.E. Act registration
  • NMLS registration required

Work Rights

Not specified

Tailored Resume

Cover Letter