Sr Associate, Customer Service Support (contract Management - Japanese Speaker)

467

Not specified; competitive compensation pyckage me...
Not specified in the job description.
Japanese language proficiency jlpt n1 or n2
Salesforce cpq and docusign expertise
Five years contract management experience
Alcon is seeking a Sr Associate for Customer Service Support in contract management, specifically for the Japanese market. The role involves overseeing the lifecycle of contracts, requiring fluency in Japanese and English, along with significant experience in contract and customer service management within the healthcare sector

Job Summary

  • This role oversees the full lifecycle of contract management within the Alcon Japan market, ensuring compliance with legal and regulatory requirements.
  • The position requires managing equipment orders through Salesforce CPQ and executing contracts via DocuSign while maintaining data integrity.
  • Candidates must possess business-level Japanese and English skills along with a minimum of five years of relevant experience in contract management.

Matching Summary

Match Score: 85

Alcon is seeking a Sr Associate for Customer Service Support in contract management, specifically for the Japanese market. The role involves overseeing the lifecycle of contracts, requiring fluency in Japanese and English, along with significant experience in contract and customer service management within the healthcare sector.

Salary

Not specified; Competitive compensation package mentioned; Comprehensive benefits included

Skills & Requirements

Must-have

  • Japanese language proficiency JLPT N1 or N2
  • Salesforce CPQ and DocuSign expertise
  • Five years contract management experience
  • Equipment order processing and validation
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Certification in Contract Management
  • Experience in healthcare industry
  • Strong analytical problem-solving skills
  • Negotiation skills for favorable terms
  • SAP system proficiency

Key Requirements

  • Minimum Diploma in Business Administration or related field
  • JLPT N1 or N2 Japanese certification
  • 5+ years experience in Customer Service Support or Contract Management
  • Advanced Microsoft Excel and IT competency

Work Rights

Not specified

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