Patient Service Representative Lead

Advocate Health

Milwaukee, WI, United States
Base: $21.85 - $32.80; bonus/equity: not specified...
Patient registration and scheduling
Insurance verification and collection
Customer service and patient interaction
Acts as a resource to patient services staff, including training, day-to-day work direction, and performance input

Job Summary

  • Acts as a resource to patient services staff, including training, day-to-day work direction, and performance input.
  • Assists with human resource responsibilities such as interviewing, staff development, and resolving employee concerns.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

Acts as a resource to patient services staff, including training, day-to-day work direction, and performance input.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance verification and collection
  • Customer service and patient interaction
  • Staff training and work direction
  • Problem resolution and guidance

Nice-to-have

  • Team building and morale
  • Interpreting policies and procedures
  • Efficient patient flow monitoring

Key Requirements

  • High School Graduate
  • 3 years of experience in customer service and/or leadership
  • Demonstrated leadership skills
  • Intermediate computer skills including Microsoft Office
  • Understanding of basic medical terms

Work Rights

Not specified

Tailored Resume

Cover Letter