Absa Bank Limited is seeking a Senior Specialist in Business Enablement to lead customer insights and strategies that enhance engagement and retention. The ideal candidate will have significant experience in financial services, strong analytical skills, and a background in data-driven decision-making
Job Summary
Lead the strategic development and execution of end-to-end customer insights and initiatives to drive measurable value across the customer lifecycle.
This role is accountable for translating customer insights into impactful frontline strategies that enhance engagement, retention, and growth.
Empowering Africa’s tomorrow, together…one story at a time.
Matching Summary
Match Score: 85
Absa Bank Limited is seeking a Senior Specialist in Business Enablement to lead customer insights and strategies that enhance engagement and retention. The ideal candidate will have significant experience in financial services, strong analytical skills, and a background in data-driven decision-making.
Skills & Requirements
Must-have
Customer lifecycle value
Frontline strategies
Data-driven decision making
Campaign performance monitoring
Stakeholder alignment
Customer acquisition & retention
Nice-to-have
Thought leadership
Inclusive team environments
Continuous improvement
Customer obsession
Agility and responsiveness
Key Requirements
At least 5 years in Financial Services / Consulting
Bachelors / Bachelors with Honours / Masters degree