Senior Solution Consultant, ITSM (German Speaking)

Atlassian

London, United Kingdom
Remote
6-8 years saas company experience
5+ years customer-facing stakeholder engagement
Expertise in itsm best practices and tools
This role involves partnering with strategic enterprise organizations to solve complex business challenges using Atlassian products

Job Summary

  • This role involves partnering with strategic enterprise organizations to solve complex business challenges using Atlassian products.
  • The team is globally distributed, offering flexibility to work from an office, home, or a combination of both within the UK.
  • Atlassian provides a wide range of perks including health resources, paid volunteer days, and support for local community engagement.

Matching Summary

This role involves partnering with strategic enterprise organizations to solve complex business challenges using Atlassian products.

Skills & Requirements

Must-have

  • 6-8 years SaaS company experience
  • 5+ years customer-facing stakeholder engagement
  • Expertise in ITSM best practices and tools
  • Fluency in English and German business communication
  • Experience with IT operations request and incident management

Nice-to-have

  • Coaching best practices for stakeholders
  • Cross-team project collaboration experience
  • Experience working with large enterprise customers
  • Ability to travel domestically and internationally

Key Requirements

  • 6-8 years SaaS experience
  • 5+ years customer-facing roles
  • German language fluency
  • ITSM tooling integration experience

Work Rights

Must be located in the UK; no relocation support provided

Tailored Resume

Cover Letter