Patient Access Representative - Downtown Primary Care

stantonlab.info

Downtown Primary Care
Excellent customer service skills
Accurate demographic and insurance information
Communicate insurance differences
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.
  • Obtains accurate demographic, insurance, and physician information on registrations and screens customer data to ensure patient is eligible for insurance indicated.
  • Establishes and maintains open communication with all departments that Patient Access interacts with and clinical staff in those areas.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Accurate demographic and insurance information
  • Communicate insurance differences
  • Identify self-pay patients

Nice-to-have

  • Assist with new employee training
  • Maintain open communication with departments

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience preferred
  • Associate’s Degree preferred
  • CPR certification may be required

Work Rights

Not specified

Tailored Resume

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