Senior Renewals Representative, Account Based

AUTODESK CONSTRUCTION CLOUD

Taiwan, Not specified, Not specified
Optimize high-volume renewal cycles
Engage account executives
Close renewals and seat expansions
This role is responsible for improving customer satisfaction, sharing advanced insights on churn risks and renewal blockers, and mentoring others in customer-first practices

Job Summary

  • This role is responsible for improving customer satisfaction, sharing advanced insights on churn risks and renewal blockers, and mentoring others in customer-first practices.
  • Execute End-to-End Renewal Motions: Lead and streamline renewal workflows from start to finish.
  • Salary is one part of Autodesk’s competitive compensation package.

Matching Summary

This role is responsible for improving customer satisfaction, sharing advanced insights on churn risks and renewal blockers, and mentoring others in customer-first practices.

Skills & Requirements

Must-have

  • Optimize high-volume renewal cycles
  • Engage Account Executives
  • Close renewals and seat expansions
  • Monitor auto-renewal status
  • Interact with customer procurement
  • CRM and renewal tracking systems

Nice-to-have

  • Customer-first practices
  • Advanced automation workflows
  • Strategic analysis skills
  • Cross-functional team leadership

Key Requirements

  • 3+ years in sales, renewals, account management, or customer success
  • Bachelor’s degree or equivalent experience
  • Experience mentoring others
  • Good command of Cantonese is preferred

Work Rights

Not specified

Tailored Resume

Cover Letter