The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce
Job Summary
The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce.
Success Guides provide proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt products.
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Matching Summary
The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce.
Salary
Base: $99,400 - $150,300 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program
Skills & Requirements
Must-have
Proactive and reactive architecture expertise
Product and industry expertise
Deliver 1:1 success guidance
Partner with key collaborators
Excellent presentation and communication skills
Nice-to-have
Organized, agile, and passionate
Drive innovation and customer value
AI and automation support
Key Requirements
4+ yrs relevant experience
Salesforce Administrator certification
Marketing Cloud Email Specialist or Marketing Cloud Administrator certification OR Salesforce Certified Marketing Cloud Account Engagement Specialist
Knowledge of Internet development technologies (HTML, Javascript, XML, API, etc.)
Demonstrated ability to communicate, present and influence credibly and effectively