The role involves operating and managing a repair reception call center (external call center vendor) for an extended warranty program, including KPI and quality management
Job Summary
The role involves operating and managing a repair reception call center (external call center vendor) for an extended warranty program, including KPI and quality management.
Responsibilities include handling escalations from the call center, providing secondary support for general inquiries from end-users, and building new repair reception call center operations.
AIG values in-person collaboration and offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Matching Summary
The role involves operating and managing a repair reception call center (external call center vendor) for an extended warranty program, including KPI and quality management.