Job Summary

• The Insulet Senior ServiceNow Business Analyst plays a pivotal role in bridging the gap between business needs and technical solutions.
• Responsibilities include designing ServiceNow solutions that address both immediate and strategic goals of the organization.
• The role further encompasses critical support for User Acceptance Testing (UAT)—the analyst coordinates, documents, and resolves issues to confirm that delivered solutions meet business requirements.

Matching Summary

Salary

Base: $92,400.00 - $138,600.00; Bonus/Equity: May be eligible for incentive compensation; Benefits: Medical, dental, vision insurance, 401(k) with company match, PTO, employee wellness programs

Skills & Requirements

Key Requirements

• 3+ years building ServiceNow solutions
• Proficiency in MS Office Suite + Copilot
• Strong understanding of ITIL frameworks
• Experience managing client and coworker relationships
• Experience in test plan creation and execution
• Experience implementing systems using Agile methodologies

Work Rights