Client Services Representative Ii - Preferred Deposits - Richmond, Va
Bank of America
Richmond, VA, United States
Not specified; not specified; competitive benefits...
Fully remote
1+ years customer service experience
Intermediate computer proficiency
Handling difficult client situations
Bank of America is seeking a Client Services Representative II for their Preferred Deposits team in Richmond, VA. This fully remote position involves resolving client requests through calls, chats, or emails, emphasizing providing excellent customer service and building client relationships
Job Summary
This role is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment.
The position requires identifying client needs and recommending solutions when fraud has been identified while ensuring accuracy and compliance.
Bank of America offers competitive benefits to support physical, emotional, and financial well-being along with opportunities to learn and grow.
Matching Summary
Match Score: 85
Bank of America is seeking a Client Services Representative II for their Preferred Deposits team in Richmond, VA. This fully remote position involves resolving client requests through calls, chats, or emails, emphasizing providing excellent customer service and building client relationships.
Salary
Not specified; Not specified; Competitive benefits offered