Concierge (6 Months Contract)

Frasers Property Limited

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Handle guest requests and queries
Monitor hotel premises
Provide first impression of the hotel
** Frasers Property Limited is seeking a reliable and friendly concierge for a six-month contract position at their hotel. The role involves greeting guests, managing inquiries, and ensuring a positive customer experience while maintaining hotel security and operations. **

Job Summary

  • You will be the first to meet our customers, so the first impression of our hotel depends on your friendliness and efficiency.
  • Handle all porterage, mail/message services, postage, information queries, PABX switchboard and any related services requested by guests.
  • Contribute to increase customer satisfaction level and the ratio of compliments against complaints.

Matching Summary

Match Score: 75

** Frasers Property Limited is seeking a reliable and friendly concierge for a six-month contract position at their hotel. The role involves greeting guests, managing inquiries, and ensuring a positive customer experience while maintaining hotel security and operations. **

Skills & Requirements

Must-have

  • Handle guest requests and queries
  • Monitor hotel premises
  • Provide first impression of the hotel
  • Manage guest belongings

Nice-to-have

  • Friendly and efficient service
  • Customer-focused orientation
  • Maintain information updates

Key Requirements

  • NITEC in Hospitality Operations
  • Proven experience as concierge
  • Excellent communication skills
  • Ability in multitasking and time-management

Work Rights

Not specified

Tailored Resume

Cover Letter