Job Summary

• The Sr. Consultant, Service Experience will focus on Visa Government Solutions (VGS) and B2B Travel for an individual contributor responsible for driving operational excellence, continuous improvement and client engagement in collaboration with cross-functional partners, primarily focused on the client delivery and support of these products.
• This role involves working with client-facing staff that support financial institutions and collaborating with cross-functional leaders to drive requirements for best-in-class client service delivery.
• This role is expected to be a specialist across the products coming into the regions, working across the organization cross-functionally and globally, developing key internal partnerships, achieving results through influence, and executing through collaboration to successfully and continuously improve operations.

Matching Summary

Skills & Requirements

Key Requirements

• 5+ years managing complex implementations
• Hands-on experience with cards payments networks
• Familiarity with public sector environments
• Experience with implementations, client consulting, and client support
• Experience managing data migration or integration projects
• Six Sigma and/or PMP certification preferred
• Proficient with MS Office tools

Work Rights