Not specified (considering the role may involve onsite presence due to customer interactions and audits).
Lead 8d/aps problem solving process
Manage customer escalation resolution
Conduct qms reviews and iso audits
Applied Materials is seeking a Customer Quality Engineer IV to join their team in Taichung, Taiwan. The role emphasizes leadership in quality assurance, customer communication, and training development within the semiconductor and display manufacturing sectors
Job Summary
The role involves leading initiatives to incorporate lessons learned from previous customer escalation actions and driving issue resolution.
Candidates will be expected to coach others on performing corrective action activities and managing Quality Management System reviews.
The position requires taking full ownership of complex field issues while proactively communicating status to customers.
Matching Summary
Match Score: 85
Applied Materials is seeking a Customer Quality Engineer IV to join their team in Taichung, Taiwan. The role emphasizes leadership in quality assurance, customer communication, and training development within the semiconductor and display manufacturing sectors.
Skills & Requirements
Must-have
Lead 8D/APS problem solving process
Manage customer escalation resolution
Conduct QMS reviews and ISO audits
Coach junior team members on quality
Drive corrective action activities
Nice-to-have
Innovative solutions for customers
Cross-functional collaboration skills
Supportive work culture environment
Proactive communication with clients
Ability to influence stakeholders
Key Requirements
In-depth knowledge in materials engineering or specialized discipline
Experience leading functional teams or projects
Proficiency in sophisticated analytical thought and judgment
Ability to negotiate and communicate difficult concepts