Technology Servicedesk Process And Data Analyst/sr Business Systems Analyst (us)

TD Bank

Mount Laurel, New Jersey, United States
Base: $79,160.00 - $140,590 usd; bonus/equity: not...
Onsite
Servicenow ai assist
Process mapping and documentation
Gather and document business requirements
The Business Analyst will support the Employee Enablement group by analyzing and mapping business processes, identifying areas for improvement, and ensuring the effective implementation of solutions

Job Summary

  • The Business Analyst will support the Employee Enablement group by analyzing and mapping business processes, identifying areas for improvement, and ensuring the effective implementation of solutions.
  • Evaluate AI and Chatbot technologies and capabilities being implemented from ServiceNow and Copilot.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues.

Matching Summary

The Business Analyst will support the Employee Enablement group by analyzing and mapping business processes, identifying areas for improvement, and ensuring the effective implementation of solutions.

Salary

Base: $79,160.00 - $140,590 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • ServiceNow AI Assist
  • process mapping and documentation
  • gather and document business requirements
  • assess current state of key areas
  • strategy and tactical actions

Nice-to-have

  • AI and Chatbot technologies
  • organizational operational efficiencies
  • financial services best-in-class
  • collaboration with stakeholders

Key Requirements

  • Bachelor's degree or Technical Certificate
  • 5+ years relevant experience
  • Experience in business analysis
  • Demonstrated experience implementing process improvement

Work Rights

Not specified

Tailored Resume

Cover Letter