Strong understanding of electrical distribution industry
Proven track record in multi-cultural environments
Schneider Electric is seeking a CXCT Adoption Leader for East Asia, a role focused on enhancing customer experience and commercial transformation within the organization. The ideal candidate will have significant experience in commercial operations and a strong understanding of the electrical distribution industry, alongside the ability to lead teams in a multicultural environment
Job Summary
The CXCT Adoption Leader acts as the linking pin between the global upstream organization and downstream Zone/Country operations teams.
This role is responsible for defining the annual CXCT operations strategy for new deployments and run improvements across East Asia.
The position requires a change agent who can embed new ways of working and ensure key battleground resources are properly allocated.
Matching Summary
Match Score: 85
Schneider Electric is seeking a CXCT Adoption Leader for East Asia, a role focused on enhancing customer experience and commercial transformation within the organization. The ideal candidate will have significant experience in commercial operations and a strong understanding of the electrical distribution industry, alongside the ability to lead teams in a multicultural environment.
Skills & Requirements
Must-have
8-year experience in commercial operations
Strong understanding of electrical distribution industry
Proven track record in multi-cultural environments
Ability to leverage matrix organization
Experience with digital go-to-market models
Nice-to-have
Excellent communication and interpersonal skills
Affinity for Customer Experience tools and platforms
Influence and direct local teams adoption
Deep understanding of local market conditions
Key Requirements
Minimum 8 years experience in commercial operations
Proven track record building high-performing commercial teams
Strong affinity for Customer Experience measurement tools