F&B Captain

CARLTON CITY HOTEL (SINGAPORE) PTE. LTD.

Singapore, Singapore
Supervise f&b attendants and service delivery
Resolve customer complaints during shifts
Conduct shift briefings for operational requirements
The role involves supervising the timely and consistent delivery of food and beverage services by attendants

Job Summary

  • The role involves supervising the timely and consistent delivery of food and beverage services by attendants.
  • Candidates are expected to resolve customer complaints promptly and log them for follow-up actions.
  • The position requires maintaining inventory levels for supplies such as cutlery, dinnerware, and glassware.

Matching Summary

Match Score: 75

The role involves supervising the timely and consistent delivery of food and beverage services by attendants.

Skills & Requirements

Must-have

  • Supervise F&B attendants and service delivery
  • Resolve customer complaints during shifts
  • Conduct shift briefings for operational requirements
  • Maintain par stock for cutleries and glassware
  • Enforce personal hygiene and safety standards

Nice-to-have

  • Strong problem solving abilities
  • Training abilities for staff development
  • Updated knowledge of hotel products and services
  • Professional interaction with third parties

Key Requirements

  • Relevant experience in a similar capacity
  • Alcohol awareness certification or food service permit
  • Ability to interact professionally with customers and employees

Work Rights

Not specified

Tailored Resume

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