Job Summary

• As a Senior Business Process Analyst, you will help build the process architecture for GitLab’s People Operations team, focusing on documenting current state processes, designing future state workflows, and creating a practical roadmap.
• You will map end-to-end People Operations processes across areas such as onboarding, offboarding, internal movement, team member support, and Workday-related operations.
• This role is central to People Operations’ shift toward a more structured, scalable, and data-informed operating model, and the process architecture you build will help create a durable foundation for the team’s future growth.

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Skills & Requirements

Key Requirements

• Business process analysis and documentation
• Process design and documentation
• Cross-functional collaboration and communication
• Analytical and data-driven problem solving
• Self-directed execution and prioritization
• Familiarity with HR systems and service delivery tools
• Additional relevant experience in HR service delivery models

Work Rights