As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing customer needs
Job Summary
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing customer needs.
Responsibilities include managing check-in, bag drop, boarding, and handling customer concerns with professionalism and empathy.
AGI offers a comprehensive benefits package including paid vacation, medical/dental/vision, 401(k) matching, and on-the-job training.
Matching Summary
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing customer needs.
Skills & Requirements
Must-have
Customer service excellence
Safety and security procedures
Handle customer interactions
Baggage handling and tracing
Flight schedule inquiries
Nice-to-have
Friendly and outgoing demeanor
Outstanding customer service focus
Energy and enthusiasm
Respect for team members
High regard for safety
Key Requirements
High school diploma, GED, or equivalent experience