Customer Service Representative

Crane Company

Not specified
Excellent spoken and written french
Good spoken and written english
Previous customer service experience
Crane Company is seeking a Customer Service Representative to enhance their Order Entry, Inside Sales, and Administration team. The role involves managing customer inquiries, ensuring effective communication across various departments, and contributing to process improvement initiatives

Job Summary

  • The role serves as a primary contact point for pre- and after-sales activities across multiple departments including Sales and Supply Chain.
  • Responsibilities include managing key accounts, resolving invoicing issues, and coordinating material shipments to meet customer requirements.
  • Employees must ensure all transactions comply with BH policies and Druck Export Control regulations while maintaining accurate customer data.

Matching Summary

Match Score: 85

Crane Company is seeking a Customer Service Representative to enhance their Order Entry, Inside Sales, and Administration team. The role involves managing customer inquiries, ensuring effective communication across various departments, and contributing to process improvement initiatives.

Skills & Requirements

Must-have

  • Excellent spoken and written French
  • Good spoken and written English
  • Previous customer service experience
  • MS Office applications proficiency
  • Order entry and invoice resolution

Nice-to-have

  • SAP systems experience
  • Process improvement participation
  • Team collaboration skills
  • Customer portal usage

Key Requirements

  • Fluency in French and English
  • Prior customer service experience required
  • Proficiency in MS Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter