E Commerce Support Specialist

Mulgrave

Manesar, India
Strong triaging skills
Hands-on jira experience
Customer communication
The candidate will support the E Commerce team worldwide

Job Summary

  • The candidate will support the E Commerce team worldwide.
  • Problem-solving abilities are essential for resolving support requests.
  • The role involves building a knowledge base and optimizing support operations.

Matching Summary

The candidate will support the E Commerce team worldwide.

Skills & Requirements

Must-have

  • strong triaging skills
  • hands-on JIRA experience
  • customer communication

Nice-to-have

  • process optimization
  • knowledge sharing
  • team collaboration

Key Requirements

  • Bachelor's or master's Degree
  • 6+ years relevant experience
  • ITIL certification

Work Rights

Not specified

Tailored Resume

Cover Letter