Itsm Process And Support Manager

Accelleron

Vadodara, India
Hybrid
Itil best practices
Incident management
Service request management
Accelleron is a global technology leader in turbocharging and digital solutions for heavy-duty applications

Job Summary

  • Accelleron is a global technology leader in turbocharging and digital solutions for heavy-duty applications.
  • The ITSM Process and Support Manager will manage operational ITSM processes and ensure service stability.
  • The company fosters diversity and inclusion, welcoming individual differences as a source of strength.

Matching Summary

Accelleron is a global technology leader in turbocharging and digital solutions for heavy-duty applications.

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Service Request Management
  • Problem Management

Nice-to-have

  • Strong communication skills
  • Proficiency in Microsoft Power Platform
  • Experience with service contracts

Key Requirements

  • Bachelor’s degree in information technology
  • 5 years in IT service management
  • ITIL V4 certification is highly desirable

Work Rights

Not specified

Tailored Resume

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