Desktop Support Specialist

Arvinas

New Haven, CT, United States
Not specified; not specified; comprehensive benefi...
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Level 2 escalation activities
Executive and audio-visual support
It service desk systems experience
** Arvinas is seeking a Desktop Support Specialist to manage IT support activities at their New Haven headquarters. The role emphasizes high-quality end-user support, technical troubleshooting, and collaboration within a clinical-stage biotechnology environment. **

Job Summary

  • Arvinas is a clinical-stage biotechnology company dedicated to improving patient lives through the discovery of therapies that degrade disease-causing proteins.
  • This role involves overseeing all requests, incidents, and problems while providing deskside, executive, and audio-visual support in a research setting.
  • The position offers a competitive compensation package including group medical, vision, dental coverage, and life insurance.

Matching Summary

Match Score: 75

** Arvinas is seeking a Desktop Support Specialist to manage IT support activities at their New Haven headquarters. The role emphasizes high-quality end-user support, technical troubleshooting, and collaboration within a clinical-stage biotechnology environment. **

Salary

Not specified; Not specified; Comprehensive benefits program including medical, vision, dental, and life insurance

Skills & Requirements

Must-have

  • Level 2 escalation activities
  • Executive and Audio-Visual support
  • IT Service Desk systems experience
  • High-pressure situation prioritization
  • Microsoft Office365 and Active Directory knowledge

Nice-to-have

  • Passion for end-user support experiences
  • Research pharmaceutical setting knowledge
  • Strong business analysis skills
  • Team collaboration in hybrid environments
  • Commitment to process documentation and improvement

Key Requirements

  • 4+ years IT experience with life sciences background preferred
  • ITIL certification or framework knowledge
  • Ability to lift/carry 15/30 pounds unassisted/assisted
  • Must not require VISA sponsorship
  • Degree in Computer Science or related discipline OR 3-5 years support experience

Work Rights

Must have ability to work without VISA sponsorship

Tailored Resume

Cover Letter