Client Success Manager - Experian Health - Remote - Experian - Remote

Experian

Remote, US
Great compensation pyckage; bonus plan available; ...
**
5+ years healthcare it industry experience
3+ years healthcare revenue cycle account management
Expertise in claimsource and denial manager products
** Experian is seeking a Client Success Manager for their Health division, focusing on enhancing client relationships and product utilization within the healthcare revenue cycle. The role requires extensive experience in healthcare IT and account management, with a strong emphasis on client support and collaboration. **

Job Summary

  • The role involves partnering with Client Executives and Relationship Managers to expand product usage and maintain trusting customer relationships.
  • Employees will deeply understand Experian Health product capabilities including Claimsource, Denial Manager, and ERA to provide consultative guidance throughout the client lifecycle.
  • The company offers a great compensation package with bonus plans, core benefits, flexible remote work, and is recognized as a World's Best Workplace.

Matching Summary

Match Score: 75

** Experian is seeking a Client Success Manager for their Health division, focusing on enhancing client relationships and product utilization within the healthcare revenue cycle. The role requires extensive experience in healthcare IT and account management, with a strong emphasis on client support and collaboration. **

Salary

Great compensation package; Bonus plan available; Core benefits including medical, dental, vision, and matching 401K

Skills & Requirements

Must-have

  • 5+ years healthcare IT industry experience
  • 3+ years Healthcare Revenue Cycle Account Management
  • Expertise in Claimsource and Denial Manager products
  • Knowledge of Electronic Remittance Advice (ERA)
  • 2+ years Salesforce or similar CRM expertise

Nice-to-have

  • Consultative guidance and support skills
  • Quarterly Business Review presentation abilities
  • Strong collaboration with cross-functional teams
  • Ability to navigate tickets and enhancement requests
  • Commitment to DEI and work/life balance culture

Key Requirements

  • Bachelor's degree required
  • Occasional travel 20%-25% to client sites
  • Minimum 5 years healthcare IT experience
  • Minimum 3 years revenue cycle account management
  • Minimum 2 years specific product suite experience

Work Rights

Not specified

Tailored Resume

Cover Letter