Customer Service Representative

Holcim Belgium

Frome, United Kingdom
**
Customer-first mindset
Strong communication skills
Excellent organisational skills
** Holcim Belgium is seeking a Customer Service Representative to serve as the primary point of contact for customers, ensuring order processing and delivery coordination. The role requires strong communication and organizational skills, with a focus on delivering excellent customer service in a fast-paced environment. **

Job Summary

  • As a Customer Service Representative, you’ll be the primary point of contact for customers, helping them place orders, coordinating deliveries and ensuring they receive the best possible service.
  • We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.
  • Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits – all recognising the contribution you bring.

Matching Summary

Match Score: 75

** Holcim Belgium is seeking a Customer Service Representative to serve as the primary point of contact for customers, ensuring order processing and delivery coordination. The role requires strong communication and organizational skills, with a focus on delivering excellent customer service in a fast-paced environment. **

Skills & Requirements

Must-have

  • customer-first mindset
  • strong communication skills
  • excellent organisational skills
  • attention to detail
  • multi-task and stay calm under pressure
  • IT skills and confidence using systems

Nice-to-have

  • continuous improvement
  • collaboration and delivering excellent customer experiences
  • proactive attitude and willingness to learn
  • positive team environment

Key Requirements

  • Customer Service Representative role
  • Experience in customer service
  • Experience with internal systems

Work Rights

Not specified

Tailored Resume

Cover Letter