Customer Support Agent (mandarin Speaking, Open To New Grads)

Equinix Inc.

Multiple Locations
Tier two support
Troubleshoot customer inquiries
Support in multiple languages
Equinix is the world’s digital infrastructure company, enabling innovations that enrich our work, life, and planet

Job Summary

  • Equinix is the world’s digital infrastructure company, enabling innovations that enrich our work, life, and planet.
  • You’ll provide tier two support on customer requests through various channels.
  • The role offers opportunities for growth and influence within the company.

Matching Summary

Equinix is the world’s digital infrastructure company, enabling innovations that enrich our work, life, and planet.

Skills & Requirements

Must-have

  • tier two support
  • troubleshoot customer inquiries
  • support in multiple languages

Nice-to-have

  • post training support
  • side by side mentoring
  • recommend process improvements

Key Requirements

  • 1+ years experience preferred
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter