Manager, Technical Support Engineering – Workday Platform

Workday

Fully remote
Workday prism analytics expertise
People analytics domain knowledge
Sql and python data analysis skills
This role leads a high-performing global team of analytics support engineers to deliver world-class support for Workday customers

Job Summary

  • This role leads a high-performing global team of analytics support engineers to deliver world-class support for Workday customers.
  • The position requires deep technical investigation into analytics performance, query optimization, and distributed system health diagnostics.
  • Candidates must balance people leadership with technical excellence while participating in a 24x7 on-call rotation.

Matching Summary

This role leads a high-performing global team of analytics support engineers to deliver world-class support for Workday customers.

Skills & Requirements

Must-have

  • Workday Prism Analytics expertise
  • People Analytics domain knowledge
  • SQL and Python data analysis skills
  • Distributed systems debugging experience
  • 24x7 on-call rotation management
  • Log analysis and performance tuning

Nice-to-have

  • Jupyter Notebooks for reproducible analysis
  • Financial data structure knowledge
  • Inclusive collaborative culture building
  • Strategic roadmap influence capability
  • Post-mortem and root-cause review leadership

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 6+ years in technical support or analytics
  • 2+ years leading technical teams
  • Strong problem-solving and communication skills

Work Rights

Not specified

Tailored Resume

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